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Talent Management & HR Solutions

Turn policies into a
clear guide for how work happens

CICL HR Policies & Employee Handbook helps you move beyond scattered memos and outdated documents. We design clear, compliant people policies and practical handbooks that tell everyone what “good” looks like—day to day.

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HR Policies & Employee Handbook

Who we support with people governance frameworks

Our policy and handbook projects are designed for organisations that want clarity, consistency and compliance in how they manage people, not just a document checked off for auditors.

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Corporate & mid-sized organisations

HR and Legal teams looking to align policies across entities, locations or business units, with clear ownership and governance.

Growing SMEs & family businesses

Founders moving from informal practices and verbal agreements to documented, consistent ways of working with staff.

NGOs, schools & mission-driven organisations

Organisations that must protect beneficiaries, volunteers and employees through clear codes of conduct and safeguarding rules.

Hybrid & multi-location teams

Organisations navigating remote, hybrid or field-based work and needing policies that reflect reality, not just office norms.

Pain points

Policy and handbook challenges we help you solve

We help you close the gap between “what is written”, “what the law expects” and “what actually happens” across your organisation.

Outdated or copy-paste documents

Policies assembled from generic templates, previous employers or internet downloads that no longer reflect your current reality.

Inconsistent application across teams

Managers handling issues differently because expectations, processes and escalation paths are not clearly documented or understood.

Compliance and employee-relations risk

Ambiguous policies leading to disputes, grievances, claims of unfairness or difficulty defending decisions to regulators.

Documents no one reads or remembers

Dense legal text that is shared at onboarding and quickly forgotten, making it hard to build the culture and behaviours you want.

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Process

How our HR Policies & Employee Handbook projects run

We take a consulting-led approach: understand your context, clarify risks and culture, then design documents and implementation plans that actually work in everyday operations.

Step 1

Policy audit & context discovery

We review your existing policies, contracts, practices and regulatory environment, and hold discovery sessions with HR, leadership and selected managers.

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People governance framework

We define the structure of your HR policy suite—what documents you need, how they relate and where accountability sits.

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Policy drafting & legal alignment

We draft or refine policies in clear language, cross-checking with your legal advisers where necessary for jurisdiction-specific nuance.

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Employee handbook & communication

We transform policy content into an accessible handbook—using examples, FAQs and visuals—plus rollout and communication plans.

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Manager training & HR tools

We equip HR and line managers with guides, checklists and training sessions so they can apply policies consistently and confidently.

Ongoing support

Continuous improvement

Review cycles & governance rhythm

We help you define review cycles, ownership, version control and escalation paths—so your policy suite stays alive, not static.

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Services

Core HR policy and handbook services

Whether you are starting from scratch or consolidating multiple existing documents, we help you build a coherent, usable people governance system.

Consultant mapping HR policy framework on a whiteboard

HR policy framework & manuals

Comprehensive HR policy manuals that define the rules, processes and responsibilities for managing people across the employee lifecycle.

Employee reading a well-designed handbook on a tablet

Employee handbook design

Employee-facing handbooks that translate policy into accessible, visually engaging content for onboarding, daily reference and culture-building.

HR team using standard letters and templates

Templates, letters & HR process tools

Practical toolkits including standard letters, forms, checklists and process maps—supporting consistent application of your policies.

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Engagement models

Policy and handbook support sized to your stage

From young companies writing their first policies to established organisations needing a refresh, we adjust scope and depth to match your context.

Founder-led team discussing first HR policies

Foundational pack

Ideal for start-ups and SMEs requiring core HR policies and a concise handbook that sets the right tone from the beginning.

HR and management team aligning on policy updates

Refresh & harmonisation pack

Designed for organisations consolidating multiple legacy documents into a single, coherent and up-to-date policy suite and handbook.

Cross-border team reviewing multi-country policy framework

Multi-entity & multi-country pack

Built for groups operating across entities or jurisdictions, balancing global standards with local legal and cultural nuance.

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Deliverables

Your HR governance and handbook toolkit

We leave you with documents, tools and rhythms that are easy to use, easy to update and easy to explain internally.

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Printed HR policy manual with section tabs Manual
Full HR policy suite Digital / Print-ready

HR policy manual

A structured, reference-grade manual organised by themes and processes—designed for HR, Legal and management use.

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Employee handbook pages displayed on a laptop Handbook
Employee-facing content Digital / Intranet

Employee handbook

A clear, visually structured handbook for onboarding and day-to-day reference, written in accessible language employees can actually use.

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HR templates and checklists on a screen Tools
Letters and workflows Global

Templates & governance tools

Practical letters, forms, checklists and governance maps that make it easier to implement and monitor your policies consistently.

Details

Results

Clarity, consistency and confidence in how you manage people

We measure success not just by the quality of the documents, but by how much easier it becomes for your leaders, HR and employees to work together.

Clarity

Shared understanding of expectations

Managers and employees know what is expected, what processes to follow and how decisions will be made—reducing confusion and misalignment.

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Consistency

More consistent people decisions

With clear policies, tools and training, similar situations are handled in similar ways—supporting fairness and reducing disputes.

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Risk

Reduced compliance and reputation risk

You gain auditable, up-to-date documentation that supports your position with regulators, courts, unions and other stakeholders.

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HR Policies & Employee Handbook FAQs

Practical answers to how we structure, draft and implement your people governance documents.

What types of HR policies can you help us develop?

We support full HR policy suites, including recruitment and selection, probation and confirmation, working hours and leave, compensation and benefits, performance management, code of conduct, disciplinary and grievance procedures, equal opportunity, hybrid/remote work, data protection, health and safety and more.

What is the difference between an HR policy manual and an employee handbook?

The HR policy manual is a detailed internal reference for HR and management, while the employee handbook is an accessible, employee-facing guide that focuses on what staff need to know, remember and act on. We build both to work together.

How long does a typical project take?

A focused update to existing policies may take 3–6 weeks. A full-scope project—framework design, policy drafting, handbook development and rollout planning—may take 6–10 weeks depending on complexity and the speed of stakeholder feedback.

Can you align policies with our local labour laws and sector regulations?

Yes. We design policies to reflect relevant labour and employment regulations and sector guidance. We also encourage collaboration with your legal advisers for jurisdiction-specific review, which we can coordinate as part of the project.

How do you keep documents from being too legalistic?

We balance legal soundness with clarity. We use plain language, examples, process maps and visual cues where appropriate, so that managers and employees can understand and apply the content without getting lost in technical terms.

How often should HR policies and handbooks be reviewed?

We recommend light updates at least once a year and full reviews every 2–3 years—or sooner if there are material changes in law, business model, technology, working patterns or structure. We can help you define a review calendar and governance checklist.

Need more clarity?

Let’s design HR policies and handbooks that actually support your people and your strategy.

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Data Protection

HR policies and employee handbooks often reference sensitive topics, including performance, discipline, conduct and personal information. We treat all underlying data and documents with strict confidentiality.

Only authorised CICL team members working on your engagement have access to your drafts, internal policies and related HR data. Information is transmitted over secure channels where applicable and stored in systems with least-privilege access.

We collect and process only the information required to design and refine your policies and handbook, and we retain working materials for the minimum period needed to support implementation and agreed review cycles.

Any examples or anonymised extracts used for training, benchmarking or thought leadership purposes are carefully redacted to remove names, company identifiers and sensitive details.

Our goal is to give you robust people governance documents without compromising the privacy and dignity of the individuals whose data informs them.

Ready to refresh your HR policies and handbook?

Let’s turn your expectations for how people should work, behave and grow into clear, fair and well-governed documentation.

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